Overview
Stock transfers let you move inventory between your store branches within the same business. This is useful when one store is running low on a product that another store has in excess.
Stock transfers are part of SUKI Multi-Store growth tools. Free and Suki Pro keep checkout, products, single-store operations, and basic inventory available; transfers require Multi-Store access.
Any team member with inventory access permissions can create and manage stock transfers while Multi-Store access is enabled.
How It Works
Stock transfers follow a three-step process:
- Create — Select the destination store and choose which products to send with quantities
- Confirm — Verify the transfer details and dispatch the items (stock is deducted from your store)
- Receive — The destination store receives the items (stock is added to their store)
Creating a Transfer
- Go to Products from the main menu
- Tap Stock Transfers in the inventory action bar
- Tap the + New Transfer button
- Select the destination store from the dropdown
- Add an optional note for the receiving store
- Tap Add Products to select items to transfer
- Choose one or more products using the checkboxes, then tap Add Selected
- Set the quantity for each product (cannot exceed available stock)
- Review the summary and tap Create Transfer
Confirming a Transfer
After creating a transfer, confirm it to dispatch the items:
- Open the transfer from the Outgoing tab
- Review the items and quantities
- Tap Confirm Transfer
- Stock will be immediately deducted from your store
- The receiving store will get a push notification about the incoming transfer
What Happens to Stock
- When you create a transfer, stock is NOT deducted yet — it is just a request
- When you confirm a transfer, stock is immediately deducted from your store
- When the other store receives the transfer, stock is added to their store
- If a transfer is cancelled after confirmation, stock is restored to the source store
- Transfers automatically expire after 7 days if not acted on
Frequently Asked Questions
Can I transfer stock between different businesses?
No, stock transfers only work between stores within the same business.
What happens if my Multi-Store access changes?
Existing stores and core POS operations continue on Free or Suki Pro. New transfer workflows pause until Multi-Store access is restored, and your stock records are preserved. Contact Suki at [email protected] for Multi-Store access changes.
Can I do a partial receive?
No, all items in a transfer must be received together. You cannot receive only some items.
What if a product doesn't exist in the receiving store?
The receiving store will see a warning with a "Create Missing Products" button. Tapping it will create matching products with zero stock, so the transfer can be received.
What happens if no one acts on a transfer?
Transfers automatically expire after 7 days. If stock was already deducted (confirmed transfers), it will be restored to the source store.
Can I cancel a transfer?
Yes, you can cancel a transfer at any time before it is received. If the transfer was already confirmed, the deducted stock will be restored to the source store.
Who gets notified about a transfer?
When a transfer is confirmed, the destination store receives a push notification alerting them of an incoming transfer.