Your reward program access depends on your plan.
Free:
- Free includes 1 active campaign: the default Perks Points program automatically created for your business.
- The included Perks Points campaign is preserved if a trial or subscription ends.
- Additional promos, Stamp Campaigns, custom durations, advanced targeting, and advanced performance insights require Suki Pro.
Trial and Suki Pro:
- Suki Pro and active trials include up to 3 active campaigns at the same time.
- Advanced campaign targeting, custom durations, and advanced performance insights (like daily trends and metric selectors) enabled.
- Campaigns don't auto-expire. They run until you set an end date or manually end them.
SUKI Multi-Store:
- SUKI Multi-Store includes up to 4 active campaigns per store.
- The limit is per store, not per business. If your Multi-Store business has 3 stores, each store can run up to 4 active campaigns independently.
- Campaigns available at all stores count toward each store's limit.
"Active" means published and currently visible to customers. Draft, ended, deleted, and scheduled campaigns before activation don't count toward your limit, so you can prep new campaigns ahead of time.
When you hit the limit:
- On Free: Perks Points is your included active campaign. Upgrade to Suki Pro to publish more campaigns.
- On Trial or Suki Pro: End an active campaign to free up one of your 3 campaign slots.
- On SUKI Multi-Store: End a campaign at the full store, or choose another store that still has room.
What happened to weekly and monthly campaign duration?
We removed the weekly/monthly duration picker from the campaign form. Campaigns now use a flexible date range that you control with the start and end date fields. Free includes the default Perks Points campaign; Suki Pro campaigns honor your end date with no forced auto-expiry.
What happens to my campaigns if my Suki Pro subscription lapses?
If you downgrade to Free, your Perks Points campaign is preserved as your included active campaign. Other active campaigns and campaigns using Suki Pro features such as advanced targeting are ended. Campaign history is preserved, and you can re-subscribe anytime to restore Pro features.
What about Digital Stamp Cards?
When a Digital Stamp Card ends, customers stop earning new stamps on that card. Existing unlocked rewards remain redeemable until they expire. When you create the next Stamp Campaign for the same store, you can choose to roll unfinished stamps into the new card.
Tip: Rewards work best when more customers use the Perks app. Invite your customers to download the free Suki Perks app after checkout to help your store grow.